Refund policy

Due to the handmade nature of our designs, we do not accept returns or exchanges for change of mind. We want you to love wearing your headpiece or hat as much as we loved creating it so please choose carefully before purchasing.

All items are carefully inspected before shipping to ensure they meet the highest quality standards. If your item arrives damaged or faulty, please contact us within 3 days of delivery and we will work with you to resolve the issue.

We do our very best to ensure colours are accurately represented on our online store but please bear in mind that there may be some variation depending on your display. If in doubt and you need a specific colour please get in touch before purchasing - we're always happy to help.